Overview:

Similar to SMS, Facebook, and Slack, Evo Voice supports Skype endpoints for handling Skype messages via a Flow. It's important to note that Evo Voice controls a new Skype Bot rather than taking over an existing Skype account.

Creating a Skype Bot:

1. Sign in to Azure:

   • Access the Azure portal at https://portal.azure.com.

   • If you don't have an Azure account, sign up at https://azure.microsoft.com/en-us/free/.

2. Create a Bot Channel:

   • Click "Create a Resource" > Search for "Bot Channels Registration" > Click "Create."

   • Configure the new Bot Channel, but don't make any changes yet.

3. Create Skype Endpoint in Evo Voice:

   • In Evo Voice, navigate to the Endpoints section and click on "New Endpoint" > "Skype."

   • Associate it with a Customer and give it a Name.

4. Configure Bot Channel:

   • Provide a name for the Bot Channel and select a location.

   • Associate the Bot with a Resource Group and configure Application Insights if necessary.

   • Paste the Skype Messaging Endpoint from Evo Voice into the Messaging Endpoint field.

   • Click "Create" and wait for Azure to create the Bot Channel.

5. Finish Configuring Evo Voice:

   • In Azure, click "All Resources" > Select the Bot Channels Registration > Click on "Settings" > "Manage" under Microsoft App ID.

   • Generate a Client Secret, copy it, and paste it into the Skype App Secret field in Evo Voice.

   • Copy the Microsoft App ID from Azure and paste it into the Skype App ID field in Evo Voice.

   • Save your Endpoint in Evo Voice.

6. Finish Configuring Skype Bot:

   • In Azure, click on the "Channels" section, then click the Skype icon button.

   • Enter a description for the bot, save, and accept the terms of service.

   • Publish the Bot to make it live for everyone.

Testing Skype Integration:

• In Azure, on the Channels page, click on the Skype channel link to get a link to add the Bot to Skype.

• Click the "Add to Contacts" button and allow the browser to open the link in Skype.

• Test the bot in Skype.

Conclusion:

In this article, we've created an Azure Bot and configured it for Skype, as well as configured a Skype endpoint inside Evo Voice. While the example flow used here is simple, like all Chat Endpoints, you can do much more within a Flow.