Custom Words Feature Overview
The "Custom Words" feature allows you to define specific pronunciations for words or phrases, ensuring the AI speaks them correctly and consistently. This feature is particularly useful for brand names, technical terms, or uncommon words that may not be pronounced as intended by default.
How It Works
The Custom Words feature enables you to provide phonetic spellings for words that need specific pronunciation.
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When the AI encounters a word that requires a special pronunciation, you can supply a phonetic spelling to guide its speech.
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Example:
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If the AI incorrectly pronounces "Evo" as "E-vo," you can define the pronunciation as "E E V O" to ensure it says "Evo" correctly.
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Similarly, if "Live Answer" is mispronounced as "Live (like live TV) Answer," you can set the phonetic spelling as "L-Y-V-E Answer" to make the AI pronounce it as "Live (rhymes with hive) Answer."
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Benefits
The Custom Words feature offers several key benefits:
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Brand Consistency: Ensures correct pronunciation of brand names, fostering a professional image.
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Improved Accuracy: Resolves pronunciation issues with industry-specific jargon or unique terms.
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Enhanced User Experience: Delivers clearer, more natural-sounding interactions for end-users, improving overall communication.
How to Set Up Custom Words
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Identify Mispronunciations: Recognize the words or phrases the AI is pronouncing incorrectly.
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Create Phonetic Spellings: Determine the correct pronunciation and write it out phonetically.
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Add to Configuration: Enter the custom phonetic spellings in the "Custom Words" configuration within your system.
By utilizing the Custom Words feature, you can fine-tune the AI’s pronunciation to ensure that it aligns with your communication requirements.