The Fixed Charges tab allows you to define flat fees associated with specific services. These charges can be recurring (e.g., monthly service fees) or one-time (e.g., setup fees). This is useful when you want to apply consistent, fixed billing outside of variable usage-based pricing.
To add a fixed charge:
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Go to the Fixed Charges tab of the contract.
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Click Add New.
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Search and select the Service the fixed charge will apply to.
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Enter the Cost (e.g., 50.00).
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Optionally, provide a Description (e.g., "Monthly Mailbox Fee" or "Onboarding Setup").
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Click the Save button.
Example of the “Fixed Charges” tab while creating a contract in Evo
### Fixed Charges Fields
| Field | Description |
|---|---|
| Service | Select the service to which this fixed charge applies. |
| Cost | Enter the fixed amount to be billed. |
| Description | Optional text to clarify the purpose of the charge. Visible in reports and internal views. |
Fixed Charge Examples
| Service | Cost | Description |
|---|---|---|
| Mail Handling | $20 | Monthly mailbox maintenance fee |
| Setup Fee | $75 | One-time account activation |
| Admin Access | $100 | Flat monthly admin support |
You can add multiple fixed charges to a single contract as needed.
Notes
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Fixed Charges are not dependent on client usage—they are billed regardless of usage volume.
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They can be useful for retaining base revenue or applying standard fees across all clients.
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You can update or remove charges at any time using the trash bin icon next to each row.