Pricing
The Pricing tab allows you to configure service-based billing that adjusts dynamically based on usage volume or tiers. You can define base setup fees, per-unit rates, and create up to three pricing levels for flexible, scalable billing models.
To configure usage-based pricing:
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Go to the Pricing tab in the contract setup.
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Click Add New.
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Choose the Service that the pricing applies to.
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Enter an optional Setup Fee (e.g., $25 one-time fee).
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Enter the Unit Cost – the base cost per item or usage unit.
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Define additional tiered pricing by setting values under Level 1, Level 2, and Level 3, if applicable.
Each level allows configuration of:
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Quantity range (e.g., 0–100 units)
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Unit cost
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Fixed total amount (optional alternative to per-unit pricing)
When done, click Save.
Example view of the Pricing tab in contract creation
Pricing Fields
| Field | Description |
|---|---|
| Service | Select the specific service this pricing applies to. |
| Setup Fee | A one-time fee charged when the service is first activated for the client. |
| Unit Cost | The standard per-unit charge for this service. |
| Level 1–3 | Optional tiered pricing levels. Each level allows you to define quantity-based pricing for bulk or usage discounts. |
Pricing Level Example
| Service | Setup Fee | Unit Cost | Level 1 | Level 2 | Level 3 |
|---|---|---|---|---|---|
| Voicemail Box | $10 | $2.00 | 1–100 Units @ $2/unit | 101–250 Units @ $1.75 | 251+ Units @ $1.50 |
This setup allows you to reward higher-volume clients with discounted pricing.
Notes
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Tiered levels are optional; you may define just a flat unit cost.
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Setup fees are charged once per service instance on the contract.
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Unit costs and tiers allow per-client customization for usage-based services.
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Leaving levels blank applies only the flat unit cost.