Evo Voice includes visual indicators — such as flashing or pulsing colors — to signal live calls, calls on hold, or call alerts in the console interface. These visual cues help users quickly identify important call activity. By default, flashing indicators (like orange) are standardized across all users for consistency.
🎨 Can the Flashing Color Be Customized?
At this time, color customization is not user-configurable through the Evo Voice console settings. However, under certain conditions, it may be possible to request a color change.
✅ If You Have a Specific Color Code (e.g., #4CAF50):
You may submit a customization request to Evo Support with the following details:
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The hex color code you'd like to use (e.g.,
#4CAF50) -
The context where the color should appear (e.g., flashing indicator for calls on hold, ringing calls, missed calls, etc.)
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Whether the change should apply:
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Globally (all users), or
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For a specific team, queue, or user group
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🔧 Custom color implementation may require front-end override or theme adjustment and will be handled as a UI customization request by Evo's development team.
⚠️ Limitations to Keep in Mind:
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Customizations may not be immediately available and could require a deployment window.
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UI color changes are typically reserved for enterprise-level accounts or white-labeled deployments.
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Changes must not interfere with accessibility standards or visibility under various lighting/display conditions.
✅ Summary
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Evo Voice uses orange by default for flashing indicators.
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You can request a color change by submitting your preferred hex code to Evo Support.
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Customization is not guaranteed and may require review by the engineering team.