Account Management

Changing Your HostedSuite Password

Changing your HostedSuite password: To change your HostedSuite account password, please follow these steps: 1. Log in to your HostedSuite account using your current username and password. 2. Once logged in, click the My Account section found in the upper right corner of the customer portal. 3. Under Login, enter your new password and then enter it again to confirm it. 4. Save the changes by clicking the Update. You may be prompted to log in again with your new password. If you're having trouble logging in, refer to this guide to reset your password or reach out to our support team for assistance.

How to Reset Your Password

If you’ve forgotten your login password, you can send a password reset link to your email by following these instructions: 1. Access the Login Page - Open your HostedSuite login URL in your browser. - Example: https://staging.hostedsuite.com/login?Customer=evo - Replace evo with your customer name. Note: - If Customer=evo (or your customer name) is missing in the URL, you will see a generic login screen like this: - Simply add your customer name to the URL or enter it manually in the designated field. 2. Use the Forgot Password Link - On the login page, click the Forgot Password link located next to the login button. 3. Submit Reset Details - On the next screen, enter: - Customer Name: Your customer name (e.g., "evo"). - User Name: Your HostedSuite username. - Click Send Reminder. 4. Confirmation Message - After submitting the form, you should see a confirmation message: "Password information has been sent to your email address." 5. Troubleshooting - Not Receiving the Email? - Check your spam or junk folder. - Ensure that you entered the correct email address associated with your account. - Still Having Issues? - If you’re unable to reset your password or encounter any issues, contact our support team for assistance. We’re here to help! By following these instructions, you can quickly regain access to your HostedSuite account.