Database Overview in HostedSuite
🗃️ Database Overview in HostedSuite
This article provides a general overview of how HostedSuite manages its database, including records, statuses, backups,
synchronization, and auditing.
📄 About Records
HostedSuite organizes data into records, each belonging to a specific type. Common record types include:
- Clients
- Contacts
- Meeting Rooms
- Tickets
Record Statuses
Each record has one of the following statuses:
- Active – Currently used and accessible in the system.
- Archived – Not active but may be needed for reporting or future use (e.g., past clients).
- Deleted – Removed from daily operations but still viewable if needed.
- Deleted Forever – Permanently erased from the database and cannot be recovered.
🔄 Data Backup
HostedSuite ensures high data reliability through automatic backups:
- Databases are backed up multiple times daily to multiple servers.
- A daily snapshot is saved for the past 90 days.
- Older backups are automatically overwritten.
✅ No manual action is required—all backups are handled automatically by HostedSuite.
🔁 Synchronization
The HostedSuite system stays fully synchronized in real time:
- The local HostedSuite server and the web database are continuously mirrored.
- Changes made on either side (web or local) are reflected immediately in both.
🔍 Auditing
HostedSuite provides full visibility into database activity:
- Every change to a record is tracked.
- The system logs who made the change, what was changed, and when it occurred.
- This ensures accountability and simplifies tracking down unauthorized or accidental changes.
By maintaining robust data management systems, HostedSuite ensures your business-critical information is secure,
reliable, and transparent.